Privacy Policy

1. Introduction

IgniteLink ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services ("Service").

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, when you participate in activities on the Service, or otherwise when you contact us.

• Personal Information: Name, email address, phone number, password, and payment information.
• Educational Information: Tutoring preferences, subjects, and grade levels.
• Usage Data: Information about how you access and use the Service.

3. Google User Data Policy

Our Service uses Google APIs to provide enhanced functionality, such as scheduling online classes and creating Google Classrooms. By using these features, you authorize us to access certain information associated with your Google account.

How We Use Your Google User Data:

• Google Calendar: To view your availability and create events for tutoring sessions.
• Google Meet: To generate video conferencing links for online classes.
• Google Classroom: To create and manage classrooms for educational organizations.
• Google Drive: To store and access recordings of online classes (Partner features only).

4. Use of Your Information

We use the information we collect or receive:

• To facilitate account creation and logon processes.
• To send you administrative information.
• To fulfill and manage your orders and bookings.
• To deliver targeted services to you.
• To protect our Services (e.g., fraud monitoring and prevention).
• To enforce our terms, conditions, and policies.
• To respond to legal requests and prevent harm.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this policy, you may email us at support@ignitelink.com.